I cannot access the web UI of the router by visiting tendawifi.com. What should I do?


Try the following solutions.

If you log in with a wireless device:

  • Ensure that your wireless device is connected to the Wi-Fi network of the router.
  • Disable the cellular network of your wireless device.
  • Clear the cache of your web browser or change another web browser and try again.

If you log in with a wired device:

  • Ensure that the computer has connected to the router properly.
  • Ensure that the IP address of your computer is 192.168.0.X (X ranges from 2 to 254). If not, unplug and replug one end of the Ethernet cable between the router and the computer, and try again.
  • Clear the cache of your web browser or change another web browser and try again.
If the problem persists, reset the router (hold down the RST/WPS button for about 8 seconds) and configure it again.
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