I cannot access the internet after the configuration. What should I do?


Ensure that the internet LED indicatorlights solid on. If not, refer to Q1.

If the problem persists, try the following methods:

  • For wired devices, such as computers:

Ensure that your computer is connected to port WAN/LAN or LAN properly.

Ensure that your computer is set to obtain an IP address automatically and obtain DNS server address automatically.

  • For wireless devices, such as smartphones:

Ensure that your wireless device connects to the Wi-Fi network of the router with the Wi-Fi name you set.

Log in to the web UI and change your Wi-Fi name and Wi-Fi password on Wi-Fi Settings > Wi-Fi Name & Password page. Then try again.

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