SG04E

Service & Support

  • Online Feedback  

  • Product video

    1  Product Introduction
  • Installation Guide

    1  Package Contents
    2  Install the ONU
    3  Connect the ONU
    4  Connect Clients to the Internet
    5  Log in to the Web UI
    6  Specifications
    7  Indicators/Ports/Button
    8  Safety Precautions
  • FAQs

    1  Cannot log in to the ONU?
    2  LAN indicator is off.
    3  Cannot supply power to PD?
    4  How to reset the ONU?
    5  PON indicator keeps blinking.
    6  LOS indicator keeps blinking.
  • Documents

    1  Descriptions of Symbols on Tenda Products
    2  Safety and Regulatory Information
  • Technical Support

    Shenzhen Tenda Technology Co., Ltd.

    Floor 6-8, Tower E3, No.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052

    USA hotline: 1-800-570-5892
    Toll Free: 7 x 24 hours
    Canada hotline: 1-888-998-8966
    Toll Free: Mon - Fri 9 am - 6 pm PST
    Hong Kong hotline: 00852-81931998
    United Kingdom hotline: +44 0800 041 8955
    Global hotline: +86 755-2765 7180 (China Time Zone)
    Website: www.tendacn.com
    E-mail:
    support@tenda.cn
    support.de@tenda.cn (Deutsch)
    support.fr@tenda.cn (Français)
    support.es@tenda.cn (Español)
    support.it@tenda.cn (Italiano)
    support.uk@tenda.cn (United Kingdom)

    Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications are subject to change without notice. V1.0 Keep for future reference.

    Copyright © 1999-  Shenzhen Tenda Technology Co., Ltd. All rights reserved.