5G01

Service & Support

  • Online Feedback  

  • Product video

    1  Installation Video
  • FAQs

    1  Cannot detect the SIM card?
    2  How to obtain APN information?
    3  How to check the band working on 5G NR Router and smartphones?
    4  The speed of 5G NR Router lower than that of phones
    5  Cannot connect to the 5G network with 5G NR Router?
    6  How to find a good 5G network environment at home
  • Documents

    1  Descriptions of Symbols on Tenda Products
    2  Quick Installation Guide (en)
    3  Safety and Regulatory Information
    4  User Guide
  • Technical Support

    Shenzhen Tenda Technology Co., Ltd.

    Floor 6-8, Tower E3, No.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052

    USA hotline: 1-800-570-5892
    Toll Free: 7 x 24 hours
    Canada hotline: 1-888-998-8966
    Toll Free: Mon - Fri 9 am - 6 pm PST
    Hong Kong hotline: 00852-81931998
    United Kingdom hotline: +44 0800 041 8955
    Global hotline: +86 755-2765 7180 (China Time Zone)
    Website: www.tendacn.com
    E-mail:
    support@tenda.cn
    support.de@tenda.cn (Deutsch)
    support.fr@tenda.cn (Français)
    support.es@tenda.cn (Español)
    support.it@tenda.cn (Italiano)
    support.uk@tenda.cn (United Kingdom)

    Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications are subject to change without notice. V1.0 Keep for future reference.

    Copyright © 1999-  Shenzhen Tenda Technology Co., Ltd. All rights reserved.