Installation Guide
AC1200 Wi-Fi VoIP XPON ONT
-
1 Package contents
-
2 Get to know the ONT
LED indicators
LED indicator
Color
Status
Description
PWR
Green
Solid on
The ONT is powered on properly.
Off
The ONT is powered off or not powered on properly.
PON
Green
Solid on
The ONT is registered successfully.
Blinking
The registration is not completed (unregistered or registering).
Off
The received optical power is lower than the optical receiver sensitivity, or no fiber cord is connected.
LOS
Red
Blinking
The received optical power is lower than the optical receiver sensitivity, or no fiber cord is connected.
Off
The received optical power is within the optical receiver sensitivity.
LAN
Green
Solid on
There is at least one LAN port connected properly, but no data is being transmitted over the corresponding port.
Blinking
There is at least one LAN port connected properly, and data is being transmitted over the corresponding port.
Off
No Ethernet device is connected or the Ethernet device is not connected to any LAN port properly.
2.4G/5G
Green
Solid on
The 2.4 GHz/5 GHz Wi-Fi network is enabled, but no data is being transmitted wirelessly.
Blinking slowly (0.5s)
The 2.4 GHz/5 GHz Wi-Fi network is enabled, and data is being transmitted wirelessly.
Blinking quickly (0.25s)
The ONT is performing or pending for WPS negotiation.
Off
The 2.4 GHz/5 GHz Wi-Fi network is disabled.
TEL
Green
Solid on
The ONT is registered with IMS, but no data is being transmitted.
Blinking
The ONT is registered with IMS, and data is being transmitted.
Off
The ONT is not registered with IMS.
Ports & Buttons
Port/Button
Description
PON
Optical fiber port.
You can find it on the bottom of the ONT, which is used to connect to a fiber cord.
PWR
Power jack.
Please use the included power adapter to connect the ONT to a power source.
TEL
Telephone port.
Used to connect to a telephone for voice service using a telephone cable, which needs to be prepared by yourself.
LAN1/LAN2
Gigabit LAN ports.
Used to connect to a router, switch, computer or IPTV set-top box.
WPS/RST
WPS/Reset button.
-
WPS: Wi-Fi-enabled devices can connect to the Wi-Fi networks of the ONT without entering the password through WPS negotiation.
Press the button for 1 to 3 seconds to start the WPS negotiation process of the ONT. The 2.4G and 5G LED indicator blinks quickly. Within 2 minutes, enable the WPS function on a WPS-supported device to establish a WPS connection. -
Reset: Restore the ONT to the configurations preset by the ISP.
After the ONT completes startup, press the button for more than 10 seconds and release it. All LED indicators will light off in a few seconds. When the PWR LED indicator lights solid on again, the ONT is restored to the configurations preset by the ISP.
Tips
This ONT supports wall mounting (two mounting holes on the bottom). The recommended parts are as follows:
Expansion bolt: PA6*26.4mm; inner diameter: φ2.4
Quantity: 2; Diameter: 2.5-4.0mm; head diameter: 5.0-6.5mm.
-
-
3 Connect the ONT
Caution, laser
DO NOT look directly at the PON port when the device is powered on, as well as the terminal of the indoor fiber cord, to prevent any harm to your eyes.
Connect the ONT as shown in the figure. The ONT automatically adapts to the fiber access type.
1.
Connect to the ONT.
- Wired device: Connect a LAN port of the ONT to a wired device, such as a computer, using an Ethernet cable.
- Wireless device: Connect your wireless device, such as a smartphone, to the Wi-Fi network of the ONT using the SSID (Wi-Fi name) and Key (Wi-Fi password) on the bottom label.
2.
Log in to the web UI by visiting 192.168.1.1 in a web browser.
Default login user name and password are both admin.
Tips
If the above page does not appear, refer to Q1 in FAQ.
3.
Navigate to Admin > GPON Settings to register with the parameters provided by your ISP, and click Apply Changes.
Tips
The ONT automatically adapts to your fiber access type, and the default mode is GPON. If your access type is EPON, you may configure parameters in Admin > EPON Settings.
When the PON LED indicator lights solid on, the ONT is registered successfully.
-
4 Register the ONT
Tips
If your ISP provides any parameters for registration, choose Method2. Otherwise, choose Method 1.
Method 1: Auto registration
After connecting the ONT, wait until the PON LED indicator lights solid on, then the ONT is registered successfully.
Method 2: Manual registration
1.
Connect to the ONT.
- Wired device: Connect a LAN port of the ONT to a wired device, such as a computer, using an Ethernet cable.
- Wireless device: Connect your wireless device, such as a smartphone, to the Wi-Fi network of the ONT using the SSID (Wi-Fi name) and Key (Wi-Fi password) on the bottom label.
2.
Log in to the web UI by visiting 192.168.1.1 in a web browser.
Default login user name and password are both admin.
Tips
If the above page does not appear, refer to Q1 in FAQ.
3.
Navigate to Admin > GPON Settings to register with the parameters provided by your ISP, and click Apply Changes.
Tips
The ONT automatically adapts to your fiber access type, and the default mode is GPON. If your access type is EPON, you may configure parameters in Admin > EPON Settings.
When the PON LED indicator lights solid on, the ONT is registered successfully.
-
5 Configure the internet access
Tips
-
PPPoE is used for illustration here. Please change the parameters as required by your ISP.
-
Choose a desired mode to configure your internet access:
Router mode: Configure the internet on the ONT.
Bridge mode (default): Dial- up on a router or computer.
Router mode
Step 1: Log in to the web UI
1.
Connect to the ONT.
- Wired device: Connect a LAN port of the ONT to a wired device, such as a computer, using an Ethernet cable.
- Wireless device: Connect your wireless device, such as a smartphone, to the Wi-Fi network of the ONT using the SSID (Wi-Fi name) and Key (Wi-Fi password) on the bottom label.
2.
Start a web browser and visit 192.168.1.1.
3.
Enter the User Name and Password, which are both admin by default.
4.
Click Login.
Tips
If the above page does not appear, refer to Q1 in FAQ.
Step 2: Set up a WAN connection
1.
Choose WAN > PON WAN.
2.
Tick Enable VLAN, and enter the VLAN ID provided by your ISP.
3.
Set Channel Mode to PPPoE.
4.
Set Connection Type to INTERNET.
5.
Enter the PPPoE UserName and Password provided by your ISP.
6.
Set other parameters according to your ISP and your own need.
7.
Click Apply Changes.
8.
Click OK when Change setting successfully is shown on the page.
Done.
To access the internet:
- Connect your wired device, such as a computer, to a LAN port of the ONT.
- Connect your wireless device, such as a smartphone, to the Wi-Fi network of the ONT using the SSID (Wi-Fi name) and Key (Wi-Fi password) on the bottom label.
Tips
-
If you cannot access the internet after the configuration, refer to Q2 in FAQ.
-
If you want to change the Wi-Fi name and password, refer to Q6 in FAQ.
Bridge mode
Tips
When the ONT is set to Bridge mode, you cannot access the internet through the Wi-Fi network or the LAN ports of the ONT.
Option 1: Dial-up on a router
1.
Connect a LAN port of the ONT to the WAN port of a router using an Ethernet cable.
2.
Connect your computer to a LAN port of the router, or connect your smartphone to its Wi-Fi network.
3.
Set up a PPPoE connection on the router as required.
After the settings, you can access the internet through the router.
Option 2: Dial-up on a computer (Windows 10)
1.
Connect a LAN port of the ONT to a computer using an Ethernet cable.
2.
Right-click
on the desktop and choose Network Connections.3.
Choose Dial-up and click Set up a new connection.
4.
Click Connect to the Internet and click Next.
5.
Click Broadband (PPPoE).
6.
Enter the PPPoE User name and Password provided by your ISP and click Connect.
Wait a few seconds until the dial-up succeeds, then you can access the internet on the computer.
-
-
6 Safety Precautions
Before performing an operation, read the operation instructions and precautions to be taken, and follow them to prevent accidents. The warning and danger items in other documents do not cover all the safety precautions that must be followed. They are only supplementary information, and the installation and maintenance personnel need to understand the basic safety precautions to be taken.
- For wall mounting, the equipment is only suitable for mounting at heights ≤ 2m.
- For desktop mounting, the device must be horizontally mounted for safe use.
- Do not use the device in a place where wireless devices are not allowed.
- Please use the included power adapter.
- Mains plug is used as the disconnect device, and shall remain readily operable.
- The power socket shall be installed near the device and easily accessible.
- Operating environment: Temperature: 0℃ to 45℃; Humidity: (10% - 90%) RH, non-condensing; Storage environment: Temperature: -40℃ to +70℃; Humidity: (5% - 90%) RH, non-condensing.
- Keep the device away from water, fire, high electric field, high magnetic field, and inflammable and explosive items.
- Unplug this device and disconnect all cables during lightning storms or when the device is unused for long periods.
- Do not use the power adapter if its plug or cord is damaged.
- If such phenomena as smoke, abnormal sound or smell appear when you use the device, immediately stop using it and disconnect its power supply, unplug all connected cables, and contact the after-sales service personnel.
- Disassembling or modifying the device or its accessories without authorization voids the warranty, and might cause safety hazards.
-
7 FAQs
1 Cannot find the Wi-Fi signal?
I cannot find the Wi-Fi signal of the ONT on my wireless device. What should I do?
Ensure that the 2.4G or 5G LED indicators light up. If not, the Wi-Fi networks of the ONT are disabled.
Enable Wi-Fi networks: Log in to the web UI of the ONT. Choose WLAN, and find Basic Settings in either wlan1 (5GHz) or wlan1 (2.4GHz). Deselect Disable WLAN Interface and click Apply Changes.
2 Change the Wi-Fi name/password
Log in to the web UI of the ONT, choose WLAN and repeat the following steps in wlan0 (5GHz) and wlan1 (2.4GHz):
- Wi-Fi name: Choose Basic Settings and change the SSID (Wi-Fi name). Click Apply Changes, and click OK when Change setting successfully is shown.
- Wi-Fi password: Choose Security, set Encryption to WPA/WPA2-PSK (recommended) and change the Pre-Shared Key (Wi-Fi password). Click Apply Changes, and click OK when Change setting successfully is shown.
3 How to reset the ONT?
Method1: After the ONT completes startup, press the WPS/RST button for more than 10 seconds and release it. All LED indicators will light off in a few seconds. When the PWR LED indicator lights solid on again, the ONT is reset.
Method2: Log in to the web UI of the ONT, choose Admin > Backup/Restore and click Reset on the page.
4 Cannot find the 5 GHz Wi-Fi signal?
if you cannot find the 5 GHz Wi-Fi signal of the ONT, try the following solutions:
- Check whether your wireless device supports 5 GHz Wi-Fi network. Only devices supporting 5 GHz network can find and connect to the 5 GHz Wi-Fi network.
- If you can find other 5GHz Wi-Fi networks, refer to Q3.
5 Cannot access the Internet?
Try the following solutions:
- Check the LED indicator status of ONT:
If the PWR LED indicator is off, ensure that the ONT is powered on properly.
If the LOS LED indicator blinks, ensure that the PON port is clean and connected properly, the fiber cord is not bent excessively and the input optical power is within the normal range (Rx Power between -28 dBm to -8 dBm on the Status > PON page).
If the PON LED indicator blinks, the ONT is not registered. Contact your ISP or verify the parameters for registration are correct.
- Ensure that your ISP supports self-purchased PON device for internet access.
- If you set the ONT to the router mode:
Ensure that the ONT obtains a valid IP address and gateway on the Status > Device > WAN Configuration page. If not, the WAN connection is not set up successfully. Verify the parameters are correct.
Ensure that the wired device is connected to a LAN port of the ONT or downstream router (if any) properly and set to Obtain an IP address automatically and obtain DNS server address automatically.
Ensure that the wireless device is connected to the Wi-Fi network of the ONT or downstream router (if any).
If the problem persists, consult your ISP.
6 Cannot log in to the ONT?
Try the following solutions:
- Ensure that the ONT is powered on properly (the PWR LED indicator is solid green).
- If you use a wireless device, such as a smartphone, to configure the ONT:
Ensure that your smartphone has disabled mobile data and is connected to the Wi-Fi network of the ONT.
Clear the cache of the web browser or change a web browser and try again.
Use another smartphone and try again.
- If you use a wired device, such as a computer, to configure the ONT:
Ensure that your computer is connected to the ONT properly (the LAN LED indicator of the connected port lights up).
Use another computer and try again.
- Reset the ONT and try again.
-
Technical Support
Shenzhen Tenda Technology Co., Ltd.
Floor 6-8, Tower E3, No.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052
USA hotline: 1-800-570-5892
Website: www.tendacn.com
E-mail:
support@tenda.cn
support.de@tenda.cn (Deutsch)
support.fr@tenda.cn (Français)
support.es@tenda.cn (Español)
support.it@tenda.cn (Italiano)
support.uk@tenda.cn (United Kingdom)
Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications are subject to change without notice. V1.0 Keep for future reference.
Copyright © 1999- Shenzhen Tenda Technology Co., Ltd. All rights reserved.