AX1500 Wi-Fi6 Volp XPON ONT

Please read this guide before you start with the quick setup upon the first use. This guide instructs how to install and connect the device. For more information such as the description of symbols displayed on relevant materials, please visit www.tendacn.com .

Package contents

Get to know the ONT

LED indicators

LED indicator	Color	Status	Description
PWR	Green	Solid on	The ONT is powered on properly.
PWR	Green	Off	The ONT is powered off or not powered on properly.
PON	Green	Solid on	The ONT is registered successfully.
		Blinking	The registration is not completed (unregistered or registering).
		Off	The received optical power is lower than the optical receiver sensitivity, or no fiber cord is connected.
LOS	Red	Blinking	The received optical power is lower than the optical receiver sensitivity, or no fiber cord is connected.
LOS	Red	Off	The received optical power is within the optical receiver sensitivity.
LAN	Green	Solid on	The LAN port is connected properly, but no data is being transmitted over the corresponding port.
		Blinking	The LAN port is connected properly, and data is being transmitted over the corresponding port.
		Off	No Ethernet device is connected or the Ethernet device is not connected to the LAN port properly.
WLAN	Green	Solid on	The Wi-Fi network is enabled.
		Blinking	The WPS negotiation is ongoing.
		Off	The Wi-Fi network is disabled.
TEL	Green	Solid on	The ONT is registered with IMS, but no data is being transmitted.
		Blinking	The ONT is registered with IMS, and data is being transmitted.
		Off	The ONT is not registered with IMS.

Ports & Buttons

Port/Button	Description
PON	Optical fiber port. You can find it on the bottom of the ONT, which is used to connect to a fiber cord.
PWR	Power jack. Used to connect the ONT to a power source using the included power adapter.
TEL	Telephone port. Used to connect to a telephone for voice service using a telephone cable, which needs to be prepared by yourself.
LAN1/2	Gigabit LAN ports. Used to connect to such devices as routers, switches, computers or IPTV set-top boxes.
WPS/RST	WPS/Reset button. WPS: Wi-Fi-enabled devices can connect to the Wi-Fi networks of the ONT without entering the password through WPS negotiation. Press the button for about 1 second to start the WPS negotiation process of the ONT. The WLAN LED indicator blinks quickly. Within 2 minutes, enable the WPS function to establish a WPS connection on a WPS-supported device. Reset: Restore the ONT to the configurations preset by the ISP or restore the ONT to factory settings. To restore the ONT to the configurations preset by the ISP: After the ONT completes startup, press the button for 10 to 60 seconds and release it. All LED indicators will light off in a few seconds. When the PWR LED indicator lights solid on again, the ONT is restored to the configurations preset by the ISP. To restore the ONT to factory settings: After the ONT completes startup, press the button for more than 1 minute and release it. All LED indicators will light off in a few seconds. When the PWR LED indicator lights solid on again, the ONT is restored to the factory settings.

Tips

This ONT supports wall mounting (two mounting holes on the bottom). The recommended parts are as follows:

Expansion bolt: PA6*26.4mm; inner diameter: φ2.4
Screw: Quantity: 2; Diameter: 2.5-4.0mm; head diameter: 5.0-6.5mm.

1. Connect and register the ONT

Caution, laser

DO NOT look directly at the PON port when the device is powered on, as well as the terminal of the indoor fiber cord, to prevent any harm to your eyes.

Connect the ONT as shown in the figure. Wait until the PON LED indicator lights solid on, then the ONT is registered successfully.

Tips

If ISP provides any parameters for registration, you can use them to manually register the ONT with the quick registration function. The quick registration function is available only when the ONT is registered for the first time.

Method:

①. Connect to the ONT.

Wired device: Connect a LAN port of the ONT to a wired device, such as a computer, using an Ethernet cable.
Wireless device: Connect your wireless device, such as a smartphone, to the Wi-Fi network of the ONT using the SSID (Wi-Fi name) and Key (Wi-Fi password) on the bottom label.

②. Enter 192.168.1.1 in a web browser and log in to the web UI of the ONT with user permissions or administrator permissions.

User Permissions: Able to view and modify partial configurations of the ONT. The default login user name is admin. You can get the password from the bottom label on the ONT.
Administrator Permissions: Able to view and modify all configurations of the ONT. The default login user name and password are both root for the installation and maintenance personnel only.

③. In GPON Settings (or EPON Settings) module, register with the parameters provided by your ISP and click Apply Changes.

2. Configure the internet access

Tips

PPPoE is used for illustration here. Change the parameters as required by your ISP.
Choose a desired mode to configure your internet access:

Router mode: Configure the internet on the ONT.

Bridge mode: Dial-up on a router or terminal.

Router mode

Step 1: Log in to the web UI

Tips

You can log in to the web UI of the ONT with user permissions or administrator permissions. Administrator permissions are for the installation and maintenance personnel only.

User Permissions: Able to view and modify partial configurations of the ONT. The default login user name is admin. You can get the password from the bottom label on the ONT.
Administrator Permissions: Able to view and modify all configurations of the ONT. Some configurations changed by the installation and maintenance personnel will affect the normal operation of the ONT. Therefore, use the administrator permissions with caution. The default login user name and password are both root.

①. Connect to the ONT.

Wired device: Connect a LAN port of the ONT to a wired device, such as a computer, using an Ethernet cable.
Wireless device: Connect your wireless device, such as a smartphone, to the Wi-Fi network of the ONT using the SSID (Wi-Fi name) and Key (Wi-Fi password) on the bottom label.

②. Start a web browser and visit 192.168.1.1.

③. Enter the User Name and Password according to the actual permissions.

④. Click Login.

Tips

If the above page does not appear, refer to Q1 in FAQ.

Step 2: Set up a WAN connection

Tips

For initial registration of the ONT, you can configure the quick registration function according to the page prompts. In INTERNET Settings module, you can set the parameters to set up a WAN connection according to your ISP and your own need, and click Apply Changes. If not, refer to the following to set up a WAN connection.

①. Choose WAN > PON WAN.

②. Tick Enable VLAN.

③. Enter the VLAN ID provided by your ISP.

④. Set Channel Mode to PPPoE.

⑤. Set Connection Type to INTERNET.

⑥. Enter the PPPoE UserName and Password provided by your ISP.

⑦. Set other parameters according to your ISP and your own need.

⑧. Click Apply Changes.

⑨. Click OK when Change setting successfully is shown on the page.

Done.

To access the internet:

Connect your wired device, such as a computer, to a LAN port of the ONT.
Connect your wireless device, such as a smartphone, to the Wi-Fi networks of the ONT, using the SSID (Wi-Fi name) and Key (Wi-Fi password) on the bottom label.

Tips

If you cannot access the internet after the configuration, refer to Q2 in FAQ .
If you want to change the Wi-Fi name and Wi-Fi password, refer to Q6 in FAQ .

Bridge mode

Tips

When the ONT is set to bridge mode, configure internet settings based on ISP requirements.

Access internet over PPPoE

①. Connect a LAN port of the ONT to the WAN port of the router using an Ethernet cable.

②. Connect your computer to a LAN port of the router using an Ethernet cable.

③. Set up a PPPoE connection on the router as required.

After the settings, you can access the internet through the router.

Safety Precautions

Before performing an operation, read the operation instructions and precautions to be taken, and follow them to prevent accidents. The warning and danger items in other documents do not cover all the safety precautions that must be followed. They are only supplementary information, and the installation and maintenance personnel need to understand the basic safety precautions to be taken.

For wall mounting, the equipment is only suitable for mounting at heights ≤ 2m.
For desktop mounting, the device must be horizontally mounted for safe use.
Do not use the device in a place where wireless devices are not allowed.
Please use the included power adapter.
Mains plug is used as the disconnect device, and shall remain readily operable.
The power socket shall be installed near the device and easily accessible.
Operating environment: Temperature: 0℃ to 45℃; Humidity: (10% - 90%) RH, non-condensing; Storage environment: Temperature: -40℃ to +70℃; Humidity: (5% - 90%) RH, non-condensing.
Keep the device away from water, fire, high electric field, high magnetic field, and inflammable and explosive items.
Unplug this device and disconnect all cables during lightning storms or when the device is unused for long periods.
Do not use the power adapter if its plug or cord is damaged.
If such phenomena as smoke, abnormal sound or smell appear when you use the device, immediately stop using it and disconnect its power supply, unplug all connected cables, and contact the after-sales service personnel.
Disassembling or modifying the device or its accessories without authorization voids the warranty, and might cause safety hazards.

Frequently Asked Questions

1、Cannot log in to the ONT?

Try the following solutions:

Ensure that the ONT is powered on properly (the PWR LED indicator is solid green).
If you use a wireless device, such as a smartphone, to configure the ONT:

Ensure that your smartphone has disabled mobile data and is connected to the Wi-Fi network of the ONT.

Clear the cache of the web browser or change a web browser and try again.

Use another smartphone and try again.

If you use a wired device, such as a computer, to configure the ONT:

Ensure that your computer is connected to the ONT properly (the LAN LED indicator of the connected port lights up).

Ensure that your computer is set to Obtain an IP address automatically and obtain DNS server address automatically.

Use another computer and try again.

Reset the ONT and try again.

2、Cannot access the Internet?

Try the following solutions:

Check the LED indicator status of ONT:

If the PWR LED indicator is off, ensure that the ONT is powered on properly.

If the LOS LED indicator blinks, ensure that the PON port is clean and connected properly, the fiber cord is not bent excessively and the input optical power is within the normal range (Rx Power between -28 dBm to -8 dBm on the Status > PON page).

If the PON LED indicator blinks, the ONT is not registered. Contact your ISP or verify the parameters for registration are correct.

Ensure that your ISP supports self-purchased PON device for internet access.
If you set the ONT to the router mode:

Ensure that the ONT obtains a valid IP address and gateway on the Status > Device > WAN Configuration page. If not, the WAN connection is not set up successfully. Verify the parameters are correct.

Ensure that the wired device is connected to a LAN port of the ONT or downstream router (if any) properly and set to Obtain an IP address automatically and obtain DNS server address automatically.

Ensure that the wireless device is connected to the Wi-Fi network of the ONT or downstream router (if any).

If you set the ONT to the bridge mode: ensure that the router or computer used for dial-up is connected and configured properly.

If the problem persists, consult your ISP.

3、Cannot find the 5 GHz Wi-Fi signal?

if you cannot find the 5 GHz Wi-Fi signal of the ONT, try the following solutions:

Check whether your wireless device supports 5 GHz Wi-Fi network. Only devices supporting 5 GHz network can find and connect to the 5 GHz Wi-Fi network.
If you can find other 5GHz Wi-Fi networks, refer to Q3.

4、How to reset the ONT?

Method1: After the ONT completes startup, press the WPS/RST button for more than 10 seconds and release it. All LED indicators will light off in a few seconds. When the PWR LED indicator lights solid on again, the ONT is reset.

Method2: Log in to the web UI of the ONT, choose Admin > Backup/Restore and click Reset on the page.

5、Change the Wi-Fi name/password

Wi-Fi name: Choose Basic Settings and change the SSID (Wi-Fi name). Click Apply Changes, and click OK when Change setting successfully is shown.
Wi-Fi password: Choose Security, set Encryption to WPA/WPA2-PSK (recommended) and change the Pre-Shared Key (Wi-Fi password). Click Apply Changes, and click OK when Change setting successfully is shown.

Technical Support

Shenzhen Tenda Technology Co., Ltd.
Floor 6-8, Tower E3, No.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052
USA hotline: 1-800-570-5892
Toll Free: 7 x 24 hours
Canada hotline: 1-888-998-8966
Toll Free: Mon - Fri 9 am - 6 pm PST
Hong Kong hotline: 00852-81931998
United Kingdom hotline: +44 0800 041 8955
Global hotline: +86 755-2765 7180 (China Time Zone)
Website: www.tendacn.com
E-mail:
support@tenda.com.cn
support.de@tenda.cn (Deutsch)
support.fr@tenda.cn (Français)
support.es@tenda.cn (Español)
support.it@tenda.cn (Italiano)
support.uk@tenda.cn (United Kingdom)

Copyright

Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications are subject to change without notice. V1.0 Keep for future reference.

AX1500 Wi-Fi6 Volp XPON ONT

Package contents

Get to know the ONT

LED indicators

LED indicator

Color

Status

Description

PWR

Green

Solid on

The ONT is powered on properly.

Off

The ONT is powered off or not powered on properly.

PON

Green

Solid on

The ONT is registered successfully.

Blinking

The registration is not completed (unregistered or registering).

Off

The received optical power is lower than the optical receiver sensitivity, or no fiber cord is connected.

LOS

Red

Blinking

The received optical power is lower than the optical receiver sensitivity, or no fiber cord is connected.

Off

The received optical power is within the optical receiver sensitivity.

LAN

Green

Solid on

The LAN port is connected properly, but no data is being transmitted over the corresponding port.

Blinking

The LAN port is connected properly, and data is being transmitted over the corresponding port.

Off

No Ethernet device is connected or the Ethernet device is not connected to the LAN port properly.

WLAN

Green

Solid on

The Wi-Fi network is enabled.

Blinking

The WPS negotiation is ongoing.

Off

The Wi-Fi network is disabled.

TEL

Green

Solid on

The ONT is registered with IMS, but no data is being transmitted.

Blinking

The ONT is registered with IMS, and data is being transmitted.

Off

The ONT is not registered with IMS.

Ports & Buttons

Port/Button

Description

PON

Optical fiber port.

You can find it on the bottom of the ONT, which is used to connect to a fiber cord.

PWR

Power jack.

Used to connect the ONT to a power source using the included power adapter.

TEL

Telephone port.

Used to connect to a telephone for voice service using a telephone cable, which needs to be prepared by yourself.

LAN1/2

Gigabit LAN ports.

Used to connect to such devices as routers, switches, computers or IPTV set-top boxes.

WPS/RST

WPS/Reset button.

WPS: Wi-Fi-enabled devices can connect to the Wi-Fi networks of the ONT without entering the password through WPS negotiation.

Press the button for about 1 second to start the WPS negotiation process of the ONT. The WLAN LED indicator blinks quickly. Within 2 minutes, enable the WPS function to establish a WPS connection on a WPS-supported device.

Reset: Restore the ONT to the configurations preset by the ISP or restore the ONT to factory settings.

To restore the ONT to factory settings: After the ONT completes startup, press the button for more than 1 minute and release it. All LED indicators will light off in a few seconds. When the PWR LED indicator lights solid on again, the ONT is restored to the factory settings.

Tips

This ONT supports wall mounting (two mounting holes on the bottom). The recommended parts are as follows:

Expansion bolt: PA6*26.4mm; inner diameter: φ2.4

Screw: Quantity: 2; Diameter: 2.5-4.0mm; head diameter: 5.0-6.5mm.

1. Connect and register the ONT

Caution, laser

DO NOT look directly at the PON port when the device is powered on, as well as the terminal of the indoor fiber cord, to prevent any harm to your eyes.