5G03

Service & Support

  • Installation Guide

    1  Package contents
    2  Setup and internet access
    3  LED indicators & Ports & Buttons
    4  Multilanguage
    5  CE & FCC
    6  Power adapter info
    7   FAQ
  • FAQ

    1  Cannot detect the SIM card?
    2  How to obtain APN information?
    3  How to check the band?
    4  Router speed lower than phones'.
    5  Cannot connect to 5G network?
    6  How to find good 5G?
    7  Cannot access the Internet?
    8  How to upgrade the firmware?
    9  How to upgrade the APN?
    10  How to unlock SIM PIN?
  • User Guides and Documention

    1  Symbols on Products and Materials
    2  Quick Installation Guide (en)
    3  Safety and Regulatory Information
    4  Installation Guide (29 Languages)
    5  User Guide
  • Product video

    1  Installation Video
  • Online Technical Support

  • Technical Support

    Shenzhen Tenda Technology Co., Ltd.

    Floor 6-8, Tower E3, No.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052

    Online Feedback:SUPPORT.FWA
    USA hotline: 1-800-570-5892
    Toll Free: 7 x 24 hours
    Canada hotline: 1-888-998-8966
    Toll Free: Mon - Fri 9 am - 6 pm PST
    Hong Kong hotline: 00852-81931998
    United Kingdom hotline: +44 0800 041 8955
    Global hotline: +86 755-2765 7180 (China Time Zone)
    Website: www.tendacn.com
    E-mail:
    support@tenda.cn
    support.de@tenda.cn (Deutsch)
    support.fr@tenda.cn (Français)
    support.es@tenda.cn (Español)
    support.it@tenda.cn (Italiano)
    support.uk@tenda.cn (United Kingdom)

    Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications are subject to change without notice. V1.0 Keep for future reference.

    Copyright © 1999-  Shenzhen Tenda Technology Co., Ltd. All rights reserved.